Terms & Conditions
Welcome to Paul's Wood Flooring. These terms and conditions outline the rules and regulations for the use of our website, located at www.paulswoodflooring.com, and our services. By accessing this website or utilizing our services, you agree to accept and comply with these terms. Please read them carefully.
Last Updated: 1/16/24
1. Services:
1.1 Paul's Wood Flooring offers a range of wood flooring services including hardwood floors, laminate floors, vinyl floors, linoleum floors, sanding and refinishing, floor repairs, and floor installation.
1.2 The specific details of each service, including scope, pricing, and scheduling, are outlined on our website or provided during consultation.
2. Service Appointments and Cancellations:
2.1 Service appointments can be scheduled via email at [email protected], over the phone at (310) 908-1766, or through our website.
2.2 Cancellations must be made with reasonable notice. Failure to cancel within the specified time may result in a cancellation fee.
3. Payments and Pricing:
3.1 Payment for services is due upon completion unless otherwise agreed upon.
3.2 We accept various forms of payment, as specified on our website or communicated by our staff.
3.3 Prices for our services are subject to change without prior notice.
4. Client Responsibilities:
4.1 Clients are responsible for providing accurate information about their flooring needs and ensuring access to the areas requiring service.
4.2 Clients should inform us of any specific requirements or constraints related to the flooring service.
5. Work Guarantee and Liability:
5.1 We guarantee the quality of our workmanship for a specified period following the completion of services.
5.2 Paul's Wood Flooring shall not be liable for any pre-existing conditions or damages not caused by our services.
6. Privacy Policy:
6.1 We respect your privacy. Please review our Privacy Policy for information on how we collect, use, and disclose personal information.
7. Paul's Wood Flooring A2P Messaging:
7.1 As part of our service, Paul's Wood Flooring offers an SMS messaging program, which includes updates about service schedules, appointment reminders, special offers, and other relevant information. You may receive these messages up to several times a week.
7.2 Opt-Out Option: You can cancel the SMS service at any time by texting "STOP" to the shortcode. After you send "STOP," we will send an SMS to confirm your unsubscription. Once confirmed, you will no longer receive SMS messages from us. If you wish to rejoin, simply sign up as you did initially.
7.3 Help and Support: For assistance with our messaging program, reply with "HELP" or contact us directly at (310) 908-1766. Please note that carriers are not responsible for delayed or undelivered messages.
7.4 Message and Data Rates: Message and data rates may apply for any messages sent to you from us and from you to us. You may receive up to 7 messages weekly, with the possibility of receiving more messages in response to your interactions.
7.5 Privacy: For privacy-related concerns, please refer to our privacy policy.
7.6 Carrier Terms and Conditions: This messaging program is subject to the terms and conditions of your mobile carrier.
8. Changes to Terms and Conditions:
8.1 We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.
9. Governing Law:
9.1 These terms are governed by the laws of the State of California.
10. Contact Information:
10.1 For any questions or concerns regarding these terms and conditions, please contact us at [email protected] or (310) 908-1766.
11. Intellectual Property:
11.1 All content on our website, including text, graphics, logos, and images, is the property of Paul's Wood Flooring and is protected by copyright laws.
12. Limitation of Liability:
12.1 Paul's Wood Flooring shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services, except in cases of gross negligence or willful misconduct.
13. Environmental Compliance:
13.1 We are committed to environmental sustainability and adhere to all relevant environmental regulations in our flooring services.
14. Customer Satisfaction:
14.1 Customer satisfaction is our priority. If you have any concerns or complaints about our service, please contact us to resolve the issue promptly.
15. Safety Measures:
15.1 Our team follows strict safety protocols to ensure the safety of our staff and clients, especially during installation or repair services.
16. Use of Subcontractors:
16.1 In certain circumstances, we may use subcontractors to complete the flooring services. These subcontractors are selected based on their adherence to our quality and service standards.
17. Updates and Notification Procedures:
17.1 Any changes to these terms and conditions will be communicated to our clients through our website or direct communication. Clients are encouraged to review these terms periodically for any updates.
Thank you for choosing Paul's Wood Flooring for your wood flooring needs!
Leading Custom Flooring in Gardena, CA
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